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 Advocate's
Warning
DSI Financial
DSI's Attorney, Yale Manoff
Company Resolutions Documentation
Resolutions, Page 7
Melissa Mollner
We have not had, to our knowledge, a complaint about a
client’s hold time. We employ a full staff to handle customer calls. Ms. Mollner
signed up for our program on 6/24/04 and she did not contact us until 11/02/04.
In that conversation, she represented that she had no debt and requested a
refund. Our company policy in situations similar to this is very straight
forward. We simply ask the client to provide paperwork confirming that all debts
are paid and we will gladly issue a refund. We called Ms. Mollner on 11/10/04,
11/13/04, 11/17/04 and 11/23/04 to provide certain missing information so that
we could issue a full refund. That information was never forthcoming. We await
information proving she has no debt and we will gladly refund her membership
fee.
End Resolutions Page 7
Go to; Manoff Letter Page 1 -
Colton Letter Page 1
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The Advocate's Advice . . .
We are re-iterating our Warning - Beware of DSI Financial,
or any company that claims to "Correct, Help, Restore, Reduce
or in any way, To fix Your Credit".
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Last Revised:
July 11, 2006 11:49 PM, |
