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 Advocate's
Warning
US Postal Service(?)
Having problems with your Mail Service?
There seems to be a growing number of complaints, in this community about missing mail. Many of the people, whom I see on a regular basis, are voicing the same, or similar complaint about the US Mail service everywhere, from the major cities to the little villages. Mail is not getting to it's destination, both mailed from their towns to other addresses and mailed from other places to their address.
While I can not prove anything, (yet), I have had many, many, way too many items that I have ordered and never received. I also seem to only get about half or less of the mail that is sent to our office. Click on the "Advocate" button below to read about other people's problems with the mail, or click on the "Get Postal, Complain" button below to tell us your experience with the mail service.
Register your complaints about the
US Postal 'Service?'
Message Type: Mail Problem
Signature: Richard L. Charett
Comments:
Like you, I have been missing mail. Two years ago, I visited my daughter in Okinawa Japan where she was when her husband was stationed there. I mailed three boxes of goodies home, each with several hundreds of dollars worth of gifts in them. Only two made it to my house. I went to the S.F. Post officer and filed a tracer with Mike, but was told not to expect much as I would be dealing with a military APO in New York. Nothing ever came of the tracer. My son-in-law also sent some stuff from there to my home, it never got here. I am fed up with this post office, sure wish we could do something about it.
Message Type: Mail Problems
Signature: Gerry Noblot
Comments:
I have had approximately 15 separate orders containing mouse
pads for distribution to clients that have been ordered by my company, sent
by the factories, yet they somehow never seem to arrive at my office. Not to
mention the weekly trade journals that arrive a week behind, if at all.
Funny how the pages get dog eared at the beginning of articles and not in
the middle of them. Don't even let me get started with the phone bills, last
year we received a grand total of 9 monthly phone bills including the
termination notices for the months that I have yet to see the statements
for. Or how about one of my client's June payment, dated on the check June
14th and postmarked in Wilmington on June 15th, that arrived here on
December 17th. Well I guess I should be happy that it was still the same
year.
Message Type: Mail Problems
Signature: dan
Occurrence Date: 11 Dec 2002
Comment:
I ordered some stamps in the mail. I received my
order back from the post office BECAUSE I DIDN'T PUT MY PHONE NUMBER!
Please note, it was not because I sent them the wrong amount
of money, but because I didn't send them my phone number!
What does that have to do with the price of oranges in
Brazil?!
Message Type: Mail Problems
Signature: Withheld to prevent reprisals
Occurrence Date: 11 Mar 2003
Comment:
I have also missed mail on several occasions. I once ordered
some landscape trees. I checked my box daily for about three weeks. Was
nothing in it relating to my order. I finally checked at the window and my
package had arrived (About two weeks earlier!). When I got home the trees
were molded. They'd been sitting in a hot back room for at least two weeks.
I returned to the Sneads Ferry branch of the post office and was told they
had put notices in my box. This was an outright lie. I had been checking
daily as I was expecting the package. I was told by the powers that be that
there was nothing they could do because the package wasn't insured. I then
attempted to contact the Postmaster General and was told to contact the
local postmaster. Apparently the only person you can complain to, is the
person you're complaining about!!
Message
Type: Complaint
Subject: (Other),
mail service
Issue/Comments: I received notice today (12/22/05) that I would not be receiving my packages because "to large for car today" I called the post office 12/23/05 and was told I could pick them up. My question is why did I pay over $25.00 for delivery. If the packages are to much for the USPS to handle they have no business accepting the money or the merchandise. This is not the first time this sort of thing happened to me,last year it took me three days to discover that this same office was holding a small package without my knowledge because it was inconvenient the carrier to got out of the car. I will wait for a response from this email before perusing this mater further, and I will peruse this to the end if need be.
Signature:
Location at: City,
Country:
Timestamp: 12/24/2005 9:57:53 AM
Message
Type: Follow-up
Subject: Company,
us postal service
Issue/Comments: It is a shame that the US Post Office can not deliever the mail on time or loose mail -- a package was mailed from Ponchatoula, LA. 70454 - in route to Kuwait on the 7 March 2006 ( priority mail) - it is a shame it did not arrive -- you would think that the mail would be the one place that would make sure the mail is on time. I hope i receive the package - not give the money back to by brother -- the money is not the issue - it the service to the public - -- I am a soldier in Kuwait Theater.
Signature:
Location at: Arifjan,
Country: Kuwait
Timestamp: 3/2/2006 8:56:59 AM
Message
Type: Complaint
Subject: Employee,
NA
Issue/Comments: On Friday, 27 January at approximately 4:30 pm, a postal driver going down Gendale Ave was driving at a very high speed. The speed was 35 mph and the truck was constanly changing lanes, not using a turn signal, and tailgating. I followed the truck all the way till I turned to get on Hwy 101 and the truck continued on Glendale. The truck's number was 0200288.
Signature:
Location at: Luke AFB, Glendale,
AZ
85308
Country:
Timestamp: 1/30/2006 10:48:28 AM
Message
Type: Complaint
Subject: (Other),
not getting mail delivered to new address
Issue/Comments: I have had a terrible time getting mail in Sedona through the Sedona Hwy 89A postal office. I moved July 1, 2005, having filled out a "change of address" card two times indicating I wanted the mail forwarded to my new address beginning June 28, 2005. The mail began coming in about a week later to my new address and then stopped. There was no mail delivered to my new address for at least two weeks. I called in and received really poor service from a woman at the post office named Mary Jo Moore. She hung up on me twice. Finally I was told "a couple of pieces" were sent back for not having the proper suite number. Since I had just sent out a massive post card information to my sources, with the Suite Number on the postcards this did not ring true. Then I was informed I only had received about 3 pieces of mail in two weeks - with two of them being sent back. I would like this postal office and its management looked into as I have also had problems with their services over the past year to my home. They consistently mix my mail up with others in the neighborhood. Also, I wasn't getting mail except maybe once a week and then I would get a bunch of mail on one day. I had to call and complain about this. I also recently got someone else's car registration, not at my address and have not yet received my own which is due at the end of this month. It feels I have to beg for my mail and the inefficiency of this station is appalling.
Signature:
Location at: Sedona,
AZ
86336
Country: US
Timestamp: 7/22/2005 3:23:54 PM
Message
Type: Complaint
Subject: (Other),
government
Issue/Comments: I moved to Maricopa, AZ Feb., 8 and have had nothing but trouble with the local mail service. At first the rural carrier would not come to our box. We left mail in the box with the flag up for 3 days. We contacted the local postmaser, Dave, he said he would send the proper forms with the carrier to start mail service. Again we left mail in the box with postage and the flag up for 3 days. I went to the Maricopa post office to talk with Dave the postmaster but was only able to talk with a supervisor. The superviser called the carrier and the carrier said she delivered the forms to us. I told the supervisor I still wanted to talk with Dave, the postmaster. The nex day Dave left me a voicemail saying that he left a note at the carriers station to deliver the form but she says she didn't get the note. Mind you, this is after the carrier told the supervisor she delivered the forms.
Meanwhile... Michigan sent my last unemployment check to me and the post office returned as "no such address." It has now been 7 days since the State of Michigan re-sent my check. It's been 8 days since a friend from Michigan sent me a personal check. I have not received either.
I have complained to the postal service hotline who basicly said oh well before hanging up on me. I've filed a complaint with the Postmaster General who refered me to the hotline for dispute resolution. Seems the local post office is not held accountable by anyone.
I mentioned this subject to my neighbors and that also have had much trouble with the post office. I talk with a man I work with that lives is the same area as me, and he is having simular problems with the post office. Heck, I was standing in line at the post office to make a complaint and overheard another person compaining about all the trouble he was having getting his mail.
Is there any justice?
Signature: Mike Nickerson
Location at: Maricopa,
AZ
85239
Country: U.S.A.
Timestamp: 3/7/2007 4:35:18 PM
Message
Type: Problem
Subject: (Other),
Reprisal
Issue/Comments: DISABLED VETERAN STRIPPED OF A BASIC RIGHT
The U.S. Postal Service has just stripped away my right to receive U.S. Mail. That right is given in US Code 39. (39USC403c). The reason for mail denial is based on reprisal. The U.S. Postal Service falsely informed U.S. Senator Jon Kyl that I had not produced two forms of required ID for my mail Service in Show Low Arizona. Here are a couple of facts that may be of interest to you.
1. Two forms of ID (Arkansas Driver's license, plus military ID) were presented and recorded on PS Form 1093 upon my application for mail service in March of 2002.
2. I have obtained a copy of the PS Form 1093 through the Freedom of Information Act, which clearly shows the recording and acceptance of my Driver's license and military ID.
3. The purpose of the reprisal is because I challenged an unlawful policy by the Show Low Arizona Postmaster. Now I am paying a price for the freedom that I, and my military family, has fought for in nearly every war the U.S. Has ever fought.
While convicted murderers and rapist get their mail in prison, I am denied mail because I challenged an unlawful policy. While convicted murderers and rapist get their medications, my medication, which is critical for my disease, as a result of combat, is being refused for delivery by the mail service.
I'm not a law breaker, but I am a law abiding, tax paying disabled American Veteran, who continued to work for 35 years despite my mental & physical disabilities.
The source of the conflict
The Postmaster instructed his clerks to inform the patrons that if their mail boxes overflowed three times within the rental period (normally 6 months) then they could take adverse action against the patron.
I knew this was not right, so I researched the U.S. Postal Service Domestic Mail Manual, (Postal Law) which states in paragraph 4.4.4 (Overflow), under 508 Recipient Services, “When mail for a customer's post office box(es) exceeds the capacity of the box(es) on 12 of any 20 consecutive business days (excluding Saturdays, Sundays, and national holidays), the customer must use caller service, change to a larger box, or use one or more additional boxes (subject to availability) to which mail will be addressed”.
I challenged the Postmaster's illegal 3 day overflow policy. I even quoted the Postal Law verbatim in writing, and asked that he provide me the authority that permitted him to deviate, alter, or make up his own law, (which no postmaster can do)
Well, he refused to respond, so then I attempted to contact the Postmaster General in Washington D.C. With an official complaint. Three letters to the Postmaster General went unanswered. I wrote a letter to the Postal Advocate in Washington D.C.. It went unanswered. I wrote a letter to the Phoenix AZ Postal Consumer Affairs. It went unanswered.
Finally I wrote U.S. Senator Kyl and requested assistance in obtaining an answer from the Postmaster General. That's when the Postal Service intentionally provided the Senator with false information and eventually refused mail service.
I had no problems during the nearly four years of mail service at my P.O. Box. I was never asked to resubmit any ID during the entire time other than the standard procedure to request ID for acceptance of controlled medications. On one occasion my ID was provided to the Postal Service after the threat was made through Senator Kyl's office to discontinue my mail service.
I am more than able to substantiate, with documentation, every claim I have provided.
Sincerely,
Barry Connell
Disabled American Veteran
Signature: Barry D. Connell
Location at: Show Low ,
AZ
85902
Country: United States
Timestamp: 1/11/2006 9:02:25 PM
Message
Type: Complaint
Subject: (Other),
packages, and important letters
Issue/Comments: I have written and spoke with the Sacramento Post Office a few times now about the terrible mail delivery service around here. For the past few years it has gotten worse since we have a different mail deliverer most every day. Our entire apt. complex has had mail delivered to other addresses and we receive other peoples' mail, too. I've had packages that never arrived, and cards, along with bills, that got lost somewhere. Just recently, my stepdad sent us a Christmas card with money in it, and thank our Lord that the person that received this returned it to us with the money (he even opened it!). Not too many honest people like that around anymore. We've had friends ship us a package from Florida that took over 2 weeks Priority Mail. The worst one yet was when one of our "buy now pay later" Figi's catalogues went to another address a couple blocks away. About 6 months later I got a call asking me why I didn't pay the $300 for all the steaks, cheese, and candy! I never ordered any of this! They figured it out that our street number address was the same as the other person's but our street name was different (it's all in alphabetical order around here-and they sure don't know their alphabet!). It was quickly cleared up and charges were brought against the other person for fraud. I pray for the postal service to get us the same carrier every day and be more careful with their delivery. Revelation 14:7
Signature: Kathleen Johnson
Location at: Sacramento,
CA
95814
Country: USA
Timestamp: 12/13/2006 7:42:00 PM
Message
Type: Complaint
Subject: Company,
NA
Issue/Comments: Back in September of 2005 my husband recieved a gift in a USPS box on our front porch...the problem is the Mail Man threw the box and it broke our stain glass window. It will cost $430 to fix it and I put in a claim with the USPS and they have denied my claim because they can find no negligence in the actions of their employees. I filed the complaint within 2 days of the action (it happened on a Saturday), and after being tossed to and fro by the USPS I get this outcome. We cannot afford a $430 window and it looks crappy with cardboard over it. I am disappointed to think that the USPS can throw boxes at our houses and break things and if their employees say they didn't break it, we're out of luck.
Signature: Jenni Ameperosa
Location at: Stockton,
CA
95209
Country: USA
Timestamp: 3/29/2006 3:06:57 PM
Message
Type: Complaint
Subject: (Other),
Federal goverment agency
Issue/Comments: I have lived here for 21 years and never before now has my mail stopped being delivered. Not once but twice within a month. It appears that my mail carrier is afraid of my pomeranian dog. He does seem to go crazy over the mail carrier , but has never bit anyone. What gets me is the way they act all peed off, like you trained your dog to attack them. So either I get rid of my dog or get a post offfice box, I think I'll choose the first opt. Mailless in San Diego, CA
Signature:
Location at: City,
CA
92120
Country: San Diego
Timestamp: 2/24/2007 11:35:12 AM
Message
Type: Complaint
Subject: Company,
DELIVERED MAIL NOT PLACED IN MAILBOX
Issue/Comments: FOUND MY MAIL ON THE GROUND TWICE ALREADY THE MAIL MAN IS NOT PLACING MAIL IN MAILBOX.
THIS NEW MAILMAN IS NEW I HAVE NEVER SEEN HIM DILIVER TO OUR ADDRESS, ITS THE SECOND DELIVERY HE HAS MADE AND I HAVE FOUND MY MAIL ON THE GROUND.
Signature:
Location at: Santa Ana,
Ca
92701
Country: USA
Timestamp: 3/6/2007 6:14:01 PM
Message
Type: Complaint
Subject: Employee,
Returning Mail
Issue/Comments: I have been a customer of the U.S. Postal Service for 20 years. Today I went ot the post office to inquire why the post office employees were returning my daughter's correspondence. I have always received her letters since 1982 and they have never been returned. The employees at this office humiliated me and made me cry because they would not listen to my complaint. My daughter's letters are important because they are coming from the U.S. Immigration Servcie and if they are returned, it creates a hardship for her. I would like to know what I can do because I feel my daughter's mail should not be returned.
Signature: Natividad Trujillo
Location at: Caruthers,
CA
93609
Country: USA
Timestamp: 5/4/2005 12:59:12 PM
Message
Type: Complaint
Subject: (Other),
Postal Service
Issue/Comments: A year ago I moved and had my mail forwarded to my new address. Months later I tracked down a lot of my mail at my old address. I went to my local post office to try and understand why and next thing I knew my Post Man was at my door the next morning screaming at me that 'he knows I get my mail here he just delivered some yesterday!'. Now it has been over a year since that incident and for the past few months I have had mail sent back to sender for wrong address, forwarding expired, not at this address, no forwarding information available. My cell phone has been shut off 3 times because I dont ever receive a bill, my paychecks and child support checks get returned to sender and I have to wait months for each one to get cleared up. My Post office called me today to tell me to get copies of the envelopes from the people but when I as k for them it seems to be impossible as mail is opened in separate departments. My Post Office also tole me that my mail man is very frustrated because he is giving me all the mail there is for me. Basically, IM SCREWED. I am owed over 2000 from work and child support but they arent being delivered to me. I am more than frustrated I have cried over this and been upset over this for months now and I have no recourse that I know of.
Signature: K. Johnson
Location at: lancaster,
ca
93535
Country: USA
Timestamp: 12/28/2005 10:06:59 PM
Message
Type: Problem
Subject: (Other),
lost package
Issue/Comments: I sent a package to Portugal, registered which has never been received and it has been very difficult to track
Signature:
Location at: apple valley,
ca
92307
Country: usa
Timestamp: 12/31/2007 4:16:23 PM
Message
Type: Complaint
Subject: Company,
NA
Issue/Comments: I have had packages stolen from my mailbox 4 times since Dec 2005. I have called the USPS and asked that my packages be put between my storm door and front door. I was told that "the USPS is a business and it isn't cost efficent for the postal carrier to get out of his vehicle and come to your door". The USPS isn't a business- it's part of the Goverment and a monopoly at that!! If it was a business, there would be some customer service.
Signature: Deb Wormsbacher
Location at: Colorado SPrings,
CO
80918
Country:
Timestamp: 3/31/2006 2:46:57 PM
Message
Type: Complaint
Subject: (Other),
Non-delivery of 1st class letters
Issue/Comments: Last fall I mailed (1st class postage) two DVDs to two different address - they did arrive - about two weeks later. This April 14th I mailed a DVD with family papers to CA - again first class postage was paid - it STILL hasn't arrived.
All these mailings were from a 'contract' postoffice and when I asked them who I should complain to - they said to go to the "main" postoffice..??.. NO ONE in Charge?
Signature: ben j trexel
Location at: parker,
CO
80134
Country: us
Timestamp: 5/2/2006 2:07:58 PM
Message
Type: Complaint
Subject: Employee,
NA
Issue/Comments: was told by a mail carrier that 311 55 st has many steps to put the mail in the mail box we moved the box to the bottom of the steps now our mail is being dropped off at 325 55 st ne wash. dc 20019 church 325 is opening our mail before bring our over ????????
Signature: Diane Jordan
Location at: CityWashington,
DC
20019
Country: US
Timestamp: 1/12/2008 12:48:23 PM
Message
Type: Complaint
Subject: (Other),
US Postal Service
Issue/Comments: I am the president of my community homeowners association. The US Post OFfice refuses to sort our mail They drop it off in bulk (10 large boxes) for us to sort and put into mail boxes ourselves. They tell us this was a mutual agreement with the Developer in 1996. She states this is not true. She did not agree, she was not given any other option. It is costing us $15,000 a year to sort and deliver our own mail. I have contacted the local postmaster, and the District office. I have even sent a letter to the Postmaster General in D.C. That letter was passed on to Tampa. The bottom line is they refuse to make any changes. We are getting to the point that we cannot handle the work here and need the US Post Office to do their job. We have offered to take the mail in bulk and place it in the mailboxes, if they would only sort it and handle the mail forwarding.
Signature:
Location at: North Fort Myers,
FL
33917
Country: USA
Timestamp: 7/2/2005 8:03:26 PM
Message
Type: Complaint
Subject: (Other),
NA
Issue/Comments: More recently, I have been missing mail that is normally sent to me on a routine basis such as credit card bills, mortgage statements, utility bills etc... In the last 2 months of March, 2006 and April, 2006 I have been receiving some of my mail items from my neighbor. In the mean time, I have had to battle with my credit card bills and others for late fees as a result of never receiving my mail. And now I have yet to receive my Home mortgage statement for April, 2006. This has to stop!!!!!!!!!!!!!!!! This is becoming a major inconvenience and should it be determined that my mail is reaching other parties, my personal information has the potential to reach the wrong hands and could result into something severly catastrophic, other than a major inconvenience.
Signature:
Location at: Clermont,
FL
34711
Country: United States
Timestamp: 4/21/2006 10:02:37 PM
Message
Type: Complaint
Subject: (Other),
mail not being delivered
Issue/Comments: on 12/27/05, 4/04/06, 4/6/06 mail not delivered from riverpines community, port salerno, fl. 34997. mail was deposited in the out going box, never got delivered, mail also included dvd's to be returned to netflicks
Signature:
Location at: PORT SALERNO,
FL.
34997
Country: U.S.A.
Timestamp: 4/19/2006 12:02:03 PM
Message
Type: Complaint
Subject: (Other),
Lost Package
Issue/Comments: I sent a package to my Daughter for christmas from the PO in Parish Fl. to Moretown Vt 05660 and she never got it, In the box I had enclosed a small box with candy in it, I received the small box back as it had my name on it. what happened to the main package? If the small one fell out and I got it back where is the big one? Can't we relie on the PO Service any more. Now she does not have her package for christmas and I don't have time to send her another one there was two mens shirts an Ov'e glove and a Dr. Phil book tell me what do I do now? I did not insure it as I felt no need to do this as nothing was breakable.I would like an answer
Signature:
Location at: Ellenton,
Florida
34222
Country: USA
Timestamp: 12/21/2005 3:46:30 PM
Message
Type: Complaint
Subject: Company,
NA
Issue/Comments: I do not know what to do. After 23 years at the same address, the past 12 month or so have been a nightmare in receiving my mail. Many times, I have not received greeting cards from family/friends/ photos and invitations. I have had my book orders thrown on the ground, only to find the carton opened and contents removed (these packages use to be placed on my porch) I have had the Sheriff's Police place a survelliance camera, which showed nothing. I personally went to post office, called them and am getting nowhere. Obviously my mail problems are "INSIDE" within the post office employees. I know for a fact I have a new delivery carrier (I live rural route) because he knocked on my door on a weekend evening this past summer to introduce himself (which I thought was strange) and told me he "replaced all the mailboxes because all the neighbors wanted that", which I had never complained about. He then said there would be a $25 "donation". I delivered this money to the POST OFFICE and told them I thought this was strange, and felt I was being intimated by this carrier. They, of course, did nothing except make me feel like the villan. That same mail carrier came to my home the evening I delivered the money directly to the post office and asked me if "Have you forgotten about me?" I told him to get his ass off my property or I would call the police There is more to tell, please help
Signature:
Location at: Kankakee,
IL
60901
Country: USA
Timestamp: 3/21/2006 12:22:04 PM
Message
Type: Complaint
Subject: (Other),
MAIL DELIVERY
Issue/Comments: Mail is late 99 percent of the time, company opens at 7am and closes at 3pm, rarely is the mail delivered between that time, and weekends were open 1/2 day with a mail slot that is convenient for the postal clerk to drop in but 3 Saturdays in a row no mail was delivered.
Signature: W. Adams
Location at: Chicago,
IL
60607
Country: US
Timestamp: 8/27/2007 8:35:24 AM
Message
Type: Complaint
Subject: (Other),
Mail Delivery in Moline, IL.
Issue/Comments: There are way too many people in my neighborhood receiving each other's mail!! Moline really stinks when it comes to mail delivery!! It's bad enough we don't even get our mail until after 5:00 p.m. some days, let alone not receiving it at all!! I get my paycheck through the mail and have not received it this week!! You can complain all you want, it seems like no one cares and nothing ever changes. Now I have to figure out how I'm going to get my bills paid, but what do they care. There is way too much carelessness. I can promise you things would change if it was a politician not receiving his mail!! We have hippa laws to abide by, which state a patient's medical record confidential, but when it comes to the mail (even though it is a FEDERAL offense to get into another person's mail box), they can't even deliver properly!! I refuse to receive anything by mail anymore. I will try to get direct deposit and use other means of paying my bills. I can no longer count on the U.S. postal service, esp. in Moline, they stink!!
Signature:
Location at: Moline,
IL.
61265
Country: USA
Timestamp: 2/18/2006 3:50:56 PM
Message
Type: Complaint
Subject: (Other),
NA
Issue/Comments: I think the postal service has a big problem. The important mail keeps coming later and later. Ofcourse the junk mail is always there. And let us not forget they are raising our rates again. 4/2/2007 a small mailing from California has still not arrived at my house on 4/21/20007. What can we do about it?
Signature:
Location at: Waterloo,
illinios
62298
Country: USA
Timestamp: 4/21/2007 1:27:58 PM
Message
Type: Complaint
Subject: Employee,
union mail carrier
Issue/Comments: My mail carrier refuses to deliver my mail. We had a dispute about me moving my mail box from the edge of my porch to the side of my house, and now she hasn't delivered mail for 2 weeks what should i do. The post master said he can not do anything bout it because she works for the union so he has no control over her please contact me so i can figure something out!!!!!
Signature: Nicholas Nix
Location at: Stockton,
Kansas
67669
Country: USA
Timestamp: 12/7/2005 3:06:17 PM
Message
Type: Complaint
Subject: Employee,
NA
Issue/Comments: what gives postal employees the right to withhold a customers mail just because they are mad at you? My letter carrier recently has stopped delivering my mail if my dog is at the front door. My carrier is a relative and has been in my home on numerous occassions, has petted our dog, she's laid in his lap and he has "loved" her. Now since he is upset with me for whatever reason he has decided NOT to deliver my mail if my front door is open and the dog is there. Granted the dog does bark when he comes to the house but if he just called her by name she would be fine since she would recognize his voice!!
Signature: S Mullins
Location at: wichita,
ks
67217
Country: USA
Timestamp: 4/29/2006 2:09:49 PM
Message
Type: Complaint
Subject: (Other),
mail not delivered to me or from me sent out
Issue/Comments: i moved from clarksville,tn. to hopkinsville,ky. (just 20 miles) nov.2005. i was getting my disability check thru the mail. never had any problems before moving here. dec. 1,05 was to be my first delivered here on the the 3rd just as always. i didn't get it!!! the mailman said he thought i had moved out (i had just moved IN) and sent that one piece back, but not the bills!! he made sure i got those. of course this made all my bills late. being on a fixed income of $643, i do not have extra monies to put back for emergancies. my 12 year old son and i live barely month to month. the s.s. office replaced the check 2 weeks later, then the original showed up 3 weeks later. in the mean time the s.s. sent another 2 replacement checks, which i did take back.
then last april i sent a $100 m.o. to reserve a spot at a week long summer camp for my for june. that friday, the same week i sent the first m.o., i sent the final $75 m.o. the 4-h club still had not gotten the second m.o. by late may. today is 9-22-06, they still haven't got it. i filled that m.o. out at the desk in the p.o. and handed that envelope to the clerk. now what did she do with it?
now, this is the second month in a row, that the carrier has sent my bank statement back. remember, i am on a fixed and very limited income. the bank charges $5 to the account for returned statements. this has overdrawn my already empty account twice.
complaining to the postmaster hasn't made any changes. this is a small town, only have one p.o. signed very frustrated
Signature: nicole garcia
Location at: hopkinsville,
ky
42240
Country: usa
Timestamp: 9/22/2006 7:36:24 AM
Message
Type: Complaint
Subject: Products,
NA
Issue/Comments: USPS has just lost my business to the internet. I can not believe that it could take up to 21 days to get a return receipt card back in the mail when the overnight package was mailed within the same state. Every time I call the USPS to check on the status of the "green card", I am told that it could take a longer period of time before I receive the card back. It seems like they should just admit that the darn thing is lost and refund my money. I will no longer waste my money at the USPS, the internet doesn't have an additional charge when I take care of my business.
Signature: Martha Gillman
Location at: Lake Charles,
LA
70607
Country: USA
Timestamp: 3/14/2008 11:20:35 AM
Message
Type: Complaint
Subject: Company,
NA
Issue/Comments: In July of 2007, I shipped approximately 10 to 12 boxes of books from Athens, GA to Ruston, LA. The packages were well wrapped and in sturdy boxes. Only 7 boxes arrived at my new office in LA. These were boxes full collegiate books and graduate level texts. One box was even returned with someone else’s books in it with an apology note from the US Postal service. Obviously someone realized that these boxes contained collegiate textbooks, busted them open “accidentally,” and sold them for crack money since the resale value for such books are so high. Repeated attempts to call / contact the US postal service at all locations in GA, LA, & everywhere in between has been useless sense nobody wants to help and it's so much easier to shift the blame and just say "have you tried calling some other post office yet? Yeah you should do that because I don't know anything." Which basically translates into, I don't want to help you and could care less about your situation. I even contacted the Mail Recovery Center in Atlanta, they were useless and basically told me nothing could be done.
Signature: Bryan P. Townsend
Location at: Ruston,
LA
71270
Country: USA
Timestamp: 9/15/2007 1:47:29 PM
Message
Type: Complaint
Subject: (Other),
getting neighbors mail
Issue/Comments: i live at 10324 congressional court in ellicott city md 21042 we have been receiving our neghbors mail, who lives at 10320 congressional court for the past three days. if this problem is not fixed i will get the post master general involved and tell him what horrible service we are receiving
Signature:
Location at: Eliicott City,
maryland
21042
Country: usa
Timestamp: 8/14/2008 7:34:23 PM
Message
Type: Complaint
Subject: Employee,
Mail Delivery
Issue/Comments: Our mail carrier skips our mail delivery whenever she feels like it. After not getting mail 2 days in a row, I tracked her down later in her route and asked where my mail was. First she said it was too icy (my steps and walkway were completely clear). Then she said she was overworked and had asked for help but didn't get it. Our previous mail carrier and any substitute carriers never have a problem delivering the mail. This woman is a wacko. I've seen her in her mail truck in front of our house reading a novel!!! What can I do?
Signature: M. Kelley
Location at: Cape Elizabeth,
ME
04107
Country: USA
Timestamp: 1/15/2005 4:22:13 PM
Message
Type: Complaint
Subject: Employee,
Service
Issue/Comments: I work at the New Center One Bldg. located in Detroit, MI. I have visit the Post Office located in the Fisher Building, Detroit, MI on a daily basis for my company.
I have continuously taken verbal and emotional abuse from one of the employees (Gwendolyn Sasson) at this branch. I have a # CV33890764 from a previous complaint I filed. Gary form the Pembrook Post Office called and said this was not his employee and I asked him to please forward it the Fisher Bldg. site. I was under the impression that he was not going to forward it.
It has been approx. two weeks since I made the first call.
As a customer I do not feel that I should be afraid to get service. Gwendolyn is rude, slow, and completly unprofessional. When I hand her mail, she makes unnecessary comments, and takes the mail and literally throws it to the side as if I am bothering her. If she does not want to work with the public then I suggest she find a new job or please enroll her into anger management classes. Please give her an attitude adjustment or I will no longer be a customer at this branch
Signature: Debra Schuchert
Location at: Detroit,
Michigan
48202
Country: USA
Timestamp: 9/25/2007 5:26:06 AM
Message
Type: Complaint
Subject: Employee,
NA
Issue/Comments: My husband gets laid off in the winter months. So of course he gets unemployment checks. The check is to come on saturday, the bank closes at noon, our mail might show up at 3 pm. After paying bills & food, you can imagine we look for that check every other sat. Bill puts our mail on hold so we can pick it up before noon & get to the bank. There is an employee at the local post office who has taken a personal vendetta against my address now. He makes rude comments & we now do not get that check on Sat. I went this morning to get the mail, of course he was the only employee working the window, it took him 5 minutes to get my mail, and the check wasn't there. After his comment about we dont put mail on hold for a few days, i beleive this guy is holding the check until mon or tue. If the guy hates his job this much he should not be there. I work in the next town north of us, so i do use the post office there, the employees there have heard of his reputaion of being a jerk. I believe its time to speak up to the post office. Any other place of employment would not tolerate this type of behavior from a public servant. I am planning on sending a letter to the post master, I'm sure it wont do any good.
Signature: kathy woodman
Location at: grayling,
michigan
49738
Country:
Timestamp: 4/28/2007 11:29:20 AM
Message
Type: Complaint
Subject: (Other),
Isanti Post Office
Issue/Comments: For months, our post office has been returning our mail to the senders. This means we are not getting our bills, bank statemants or much of anything else. I have asked them not to, however, they must know best, as they are still doing it. I am now paying late fees on everything, and I am very angry. I finally forwarded our mail to my son's. Perhaps that Post Office can get it right. I can't afford these late fees, and it does no good to our credit rating. Being it's the government, I suppose I have no recourse.
Signature: Kathy Westby
Location at: Princeton,
MN
55371
Country: US
Timestamp: 10/3/2006 2:19:23 PM
Message
Type: Complaint
Subject: Company,
mail delivery
Issue/Comments: I have an ongoing problem of my incoming and outgoing mail not getting to it's destination. I have mailed letters that have not reached the person I sent it to. There is 2 pieces of mail that I never recieved one of which was a bankcard. I have complained to the 18002758777 number for the post office and have called the local post office. What else can I do?
Signature: Cathy Watson
Location at: Hernando,
MS
38632
Country: usa
Timestamp: 10/25/2004 9:24:58 AM
Message
Type: Complaint
Subject: Employee,
NA
Issue/Comments: I HAVE HAD A NEW POSTAL CARRIER FOR ABOUT A MONTH NOW AND I HAVE YET TO RECIEVE MY MAIL, I HAVE REVIEVED EVERYONE ELSES MAIL IN MY NEIGHBORHOOD. I HAVE CALLED THE LOCAL POST OFFICE AND SPOKEN TO HIS SUPERVISOR TO NO AVEIL. I HAVE FILED TO COMPLAINTS TO THE UNITED STATES POST TO OFFICE AND THEY STILL HAVE NOT DONE ANYTHING ABOUT THIS PROBLEM.
Signature: HEATHER CHAPPELL
Location at: SOUTHAVEN ,
MS
38671
Country: UNITED STATES
Timestamp: 7/28/2006 1:51:00 PM
Message
Type: Complaint
Subject: Store,
post office
Issue/Comments: i have put in a change of address and i put in 1812 and it was put in by the post office 1012 i had four checks that was misssing for a month and it was not my folk it was the post office and when i went there to correct the problem the lady was very rude as if she was havceing a bad day that was not my fplt either greenville was very unprofessional i was very disappointed thet get away with a liot of stuff in that annex office
Signature: alisha taylor
Location at: greenville ,
nc
27834
Country: usa
Timestamp: 3/26/2008 5:12:01 PM
Message
Type: Complaint
Subject: Company,
NA
Issue/Comments: I PAID FOR CERTIFIED MAIL TO BE DELIVERED. I NEVER RECIEVED THE CONFORMATION THAT THE MAIL WAS DELIVERED NOR DID I RECIEVE THE MAIL BACK. IT WAS SENT IN NOVEMBER OF 2005. I ALSO CALLED THE OFFICE OF THE INTENDED RECIEPTANT WHO STATED THEY RECIEVED MY INFORMATION BUT I CAN NOT COUNT ON THAT BEING FACT. HOW IS IT THAT CERTIFIED MAIL CAN BE LEFT AND A SIGNATURE NOT RETRIVED BY THE PERSON WHO DELIVERED THE MAIL? THIS IS VERY IMPORTANT MAIL THAT I NEED TO HAVE WITH ME IN COURT AND I NEED SOMEONE TO CONTACT ME AS SOON AS POSSIBLE.
Signature: MILDRED LOWE
Location at: PLAINFIELD,
NEW JERSEY
07060
Country: USA
Timestamp: 1/30/2006 11:37:54 AM
Message
Type: Complaint
Subject: (Other),
change of address forms
Issue/Comments: It doesn't make any sense if on Jan.13,2006 I had a change of address. and now its Feb.14,2006 and again I have to submit another change of address form because I'm not receiving any mail at all. Another issue I have is why does the conformation goes to old address instead of new address. Maybe you don't need your old tenants to know your change of address. I hope this problem can be resolved cause if we can't trust the United Postal Service with our federal documents then who can we trust.I would like a tracer to be put on my mail to find out where it is and please notify me.
Signature: Josefina Ramos
Location at: 1946 70th Street Apt D3,
New York
11204
Country: USA
Timestamp: 2/15/2006 11:58:09 AM
Message
Type: Complaint
Subject: (Other),
NA
Issue/Comments: My Federal Tax Return was sent to the wrong address,
several blocks away.
My address is 2274 University Avenue
Bronx, NY 10468.
My mail was sent to; 2776 Jerome Ave. Bronx.
The ckeck was found on the lobby floor, and returned to me in person on April 30th 2006 by Lieutenant George B. London of The Department of Public Safety.
Phone: 718-518-6890.
This incedent is only one of several times my mail went to the wrong address.
Signature: Frederick K. Matthews
Location at: Bronx,
New York
10468
Country: USA
Timestamp: 5/1/2006 8:50:32 AM
Message
Type: Complaint
Subject: Company,
NA
Issue/Comments: not receiving financial, or banking, and checks through the mail
Signature:
Location at: New York City,
New York
10459
Country: USA
Timestamp: 7/11/2006 6:38:33 PM
Message
Type: Complaint
Subject: (Other),
NA
Issue/Comments: 2nd Request!!!
Our Mail boxes have been left open by the Belen Post office Mail Man!!!
This has happened 4 times now in the past few months!!
I have pictures to prove this.
The 6 neighbors have complained to the Belen Post Master in charge and still this contunes!!!!!!
Our next set is to contact the Local News station and have camera crews out here to docomunt this kind problem that has not been resolved!!!!
Urgent Please contact us with our e-mail address thank you
Signature: David & Judy Valencia
Location at: Belen,
NM
87002
Country: Valencia
Timestamp: 7/12/2007 12:58:39 PM
Message
Type: Complaint
Subject: (Other),
Rejecting mail & returning to sender
Issue/Comments: Hello!
My husband has had this addresss for 35 years and if thier was a change of address the Post Office would have contacted us right. Two months ago I was told by the Post Office in Tularosa over the phone to put 1601 West 2nd Ave Tularosa New Mexico and we did but or mail is still being rejected by the post office. Yesterday I got my son electric at his address in Alamogordo this is the physical address the mailing address is 1601 West 2nd Ave and the Post office in Tularosa rejected it. Somebody had the address changed to 714 Post Ave Trailer 3 Alamogordo 88310. I take care of my son bill even he lives in Alamogordo he is disabled and I have guardianship and take care of all the bills. So what is wrong with this post office in Tularosa if their would have been a change in our address why didn't they contact us. I have changed the address to 1601 West 2nd Ave Tularosa 88352 2 months ago and Tularosa Post Office just returned my internet bill to Zianet back. Their needs to be an investigation in to this problems at the Tularosa Post Office to see what is going on with these people and to see why the post Master is not doing his job right.
Signature: Joanne M. Cusick & Thomas E. Cusick
Location at: City Tularosa,
NM
88352
Country: USA
Timestamp: 4/27/2005 1:59:35 PM
Message
Type: Complaint
Subject: Company,
NA
Issue/Comments: I recently Shipped a box to my parents and nephew containing new DVDs, a school book, and some children's clothes. It was well packed and taped securely. This box had been through four moves and each time was packed with books. It was very thick and had never broken or even bent.... Thus I didn't insure the box. It took two weeks to arrive and my mom told me that it had arrived dammaged. The whole corner had been ripped open and several items including the DVDs were missing. About 75 dollars worth of stuff. Also, the box had items that I never sent. Valentine items and little boy items that were never mine... Someone elses stuff! I am very upset! I spent almost 20 dollars to ship a box that never delivered my items. I guess I'll ship with another company next time!
Signature:
Location at: Minot AFB,
North Dakota
58704
Country: USA
Timestamp: 2/15/2006 6:10:23 PM
Message
Type: Complaint
Subject: Company,
Government Office
Issue/Comments: I paid for mailing a priorty mail two times for two packages and I even showed the post office my documents that indicated that I indeed have paid through yet they tell me that I must put stamps on my packages.
Signature: Jim Lee
Location at: Brooklyn,
NY
11204
Country: United States
Timestamp: 3/28/2005 7:21:40 PM
Message
Type: Problem
Subject: (Other),
Not want to move from here
Issue/Comments: We're having mail problems.I'm not getting my mail transfered while I 'm at other address.And I don't want to move anywhere from here.OK.
Signature: Shamim Raza.
Location at: Gulshan Iqbal,
NY
10015
Country: USA
Timestamp: 3/30/2006 4:54:57 AM
Message
Type: Complaint
Subject: Employee,
NA
Issue/Comments: Since when can a post master make false accusations about someone ruin their life and their reputation and still get away with it. There IS NO reason at all to hurt someone in that way. I just hope what comes around goes around....
Signature: Robin Weaver
Location at: Waverly/ Troy,
NY
14892
Country: USA
Timestamp: 4/27/2006 2:05:15 PM
Message
Type: Complaint
Subject: Employee,
Sloppy, Incompitant Services
Issue/Comments: For the Tenth Time our mail has been given to the wrong address. Wrote letter to Postmaster requesting meeting to discuss problem, 6 months ago ... No answer yet??
This needs to be fixed. HOW? WHO? WHEN?
Signature: Jan Riley
Location at: Columbus,
Ohio
43236
Country: USA
Timestamp: 12/10/2005 3:28:39 PM
Message
Type: Complaint
Subject: Employee,
they had said i had moved. but did not move
Issue/Comments: The post office here in altus suck oklahoma is by far the worst. They had put the paper work , showing that I had moved ,and I didi not. Now my bills are late and they said they will take care of this , it was a internal problem. The person that delivers the mail is not the best . Shows no care or pride. zip here is 73521. ALTUS oklahoma SUCKS. Close this base altus air force base..............................................
Signature: raymond cole
Location at: altus (sucks),
oklahoma
73521
Country: jackson
Timestamp: 3/14/2007 10:13:35 AM
Message
Type: Complaint
Subject: Employee,
NA
Issue/Comments: I go to the truble of using correct postage and find mail is returned as the service cannot find the following St.
8911 Cottongrass St, Accokeek,MD,USA, 20603-4953
As I have been sending to this addreww for several years I would like to know the reson for its return.
Signature: Arthur Peters
Location at: Hamilton,
Ontario
L8K 6S2
Country: Canada
Timestamp: 2/13/2006 1:29:36 PM
Message
Type: Complaint
Subject: Employee,
NA
Issue/Comments: My mail carrier seems to think it is fine to just shove any size letter into my mail box. Even when the letter says do not fold! When I call to complain the women named Betty told me to get a bigger mail box. Why I am upset is my door also has a mail slot big enough for larger letters.
Signature:
Location at: City,
PA
19111
Country: US
Timestamp: 7/8/2005 11:37:09 AM
Message
Type: Complaint
Subject: Company,
NA
Issue/Comments: I shipped a package by priority mail on 14 Nov 2005 to Dire Dawa, Ethiopia. As the US post office in Shinglehouse , Pa 16748 does not have Global Express this was the fastest way I could send it. The package contained clothes, food items and other personal items for my fiancee' and little boy who currently still are living in Ethiopia until they can join me here in the US. I have shipped before and had no problems, but now this one seems to be lost. Normal time is 10-14 days for delivery.We are now on day 26. The post office does seem to have a clue of what to do. Now this package is already expensive because of the shipping costs($74.50) but also by the value of the items inside (over $240.00). Want the post office to get off their backside and get me some kind of response. Seems to me if that if I paid for the highest level of service I should get an answer one way or another, but as I guess since it isn't their fiancee' or son missing out on Christmas its not a big deal
Sincerely,
Jerry A. Austin
GySgt, USMC, Retired
Signature:
Location at: Shinglehouse,
PA
16748
Country: US
Timestamp: 12/9/2005 7:24:09 PM
Message
Type: Complaint
Subject: (Other),
Missing book and CD from mail
Issue/Comments: I just picked my mail up from the PO today after being gone for 3 weeks. I had ordered my book from my husband's apt. in Montgomery, AL and we live in Camden, SC.
When my son and I picked the up today from the King Haigler PO in Camden / Dusty Bend, SC; the package was already opened and all that was there was the package with the newsletters.
I am really upset since someone in the P.O. system is obviously stealing.
The package itself has a "patch" on it that says "NO DATA". Underneath those words is GS01062521936.
Signature: Elaine Blackman
Location at: Camden,
SC
29020
Country: USA
Timestamp: 9/21/2005 10:59:42 PM
Message
Type: Complaint
Subject: Company,
NA
Issue/Comments: Why does it take more than a month to receive packages from the west coast to Texas? I called the company that sent them out, and they told me that they would look in to it, but it needed to be at least 30 days. It's been over that now. I also got a priority mail letter from Seattle, via San Francisco, Las Vegas, Phoenix and Dallas. Would it not be cheaper just to send it straight?
Signature: An angry Texas consumer
Location at: Texarkana,
Texas
75503
Country: USA
Timestamp: 4/8/2006 7:09:57 PM
Message
Type: Complaint
Subject: (Other),
united states postal service
Issue/Comments: I purchased a Dell Inspiron 6000 on Feb. 12, 2006 on the Navy online website for $858. I received the computer on Feb. 22nd. 2006. I decided that I wanted to upgrade my system and called the number Dell supplied for returns. The customer service rep. gave me a return address, and I printed up a shipping label for the price of $8.10 with delivery confirmation bar code. I have never returned anything nor have I ever shipped anything, anywhere, anytime. I placed the laptop in the box that it came in. Applied the label to the box and took it to the post office. I stood in line about 15 minutes and when I got to the counter and asked the postal worker is there anything else that I need to do for this package, seeing as how I've never mailed a package before. The worker said "no, this label is all you need". So, I left the package with the worker and went home. On the 24th of March, one of the many calls I made. I called Dell to see when might I receive my refund for $858.After a lot of conversation, due to the fact that her accent was so strong. The Dell rep said 30 days. I called again to confirm this. That's when the fun began. The exchange store said the laptop was sent to the wrong place. Then I was informed that the laptop box arrived with nothing in it. I made several calls, sent several e-mails, wrote a number of complaints for 4 months. After which the post office said since there was not insurance on the package. They could do nothing. Dell said they could not help, and the exchange online store echoed these statements. It was determined by the postal inspectors that it was taken by a postal service employee. I have a lot of info and paperwork to prove delivery and purchase of the laptop. If the is anything your dept. could do. It would be greatly appreciated. I am a D.O.D.fireman and a veteran in the Persian Gulf War. I'm not wealthy by any stretch. I just want my $858 for the laptop. I hold the post office responsible for this. All 3 entities involved agrees. However. None of these entities are taking responsibility to reimburse me for my loss. Please help if you can. Thank you.
Signature: Vanual D. Powell
Location at: Cordova ,
TN.
38016
Country: United States
Timestamp: 8/9/2006 9:24:39 PM
Message
Type: Complaint
Subject: (Other),
mail
Issue/Comments: I am Having problems receiving my mail
Signature:
Location at: Lake Jackson,
TX
77566
Country: USA
Timestamp: 9/12/2006 4:38:50 PM
Message
Type: Complaint
Subject: (Other),
package and letters
Issue/Comments: I would like report my complain s right .. the reason I havent recieved the package and my two letters from my work step program they already sent to Donavon Healtington 8902 N.19th ave apt 3019 Phoenix, Az 85021 .. I was not there and I gone to back home in Lubbock , Texas stay with my dad .. Donavon Healtington told me that he already sent mail on Jan 3,2005 Monday ( mail properity ) two days send to my Dad Robert Burley 1673-112th street Lubbock, Texas 79423 . I been looking forward to recieved the package and two my letters but it didnt show up passed 8 days .. please investing this plms mail delievery let me know asap ..
Signature: Scott D.Burley
Location at: Lubbock ,
TX
79423
Country: usa
Timestamp: 1/11/2005 2:57:12 PM
Message
Type: Problem
Subject: (Other),
Neighbor is getting MY mail
Issue/Comments: My mail has been consistenty showing up in multiple neighbors mailboxes. Some paycheck stubs have not been delivered at all, which makes me wonder if some mail is not getting back to me.
Signature:
Location at: Plano,
TX
75023
Country: USA
Timestamp: 11/20/2005 2:59:59 PM
Message
Type: Complaint
Subject: (Other),
Slow Mail Delivery
Issue/Comments: Whenever I am waiting for some important mail, like checks, or something I had ordered and am waiting on, I won't get it for more than 7-10 days after the post mark. I've made some personal complaints at the post office and they say that they deliver it when they get it. I've asked them to hold my mail there instead of having it delivered and they won't do that for me. Is there something I can do to track my mail and see if they are holding it and not delivering it right away ?
Signature:
Location at: Sauk City,
WI
53558
Country: USA
Timestamp: 2/26/2005 10:05:39 AM
Message
Type: Complaint
Subject: Employee,
NA
Issue/Comments: I recently have a aggresive mail carrier who is rude and wont deliver the mail until 5:30 p.m daily. When I asked why the change has occured she screamed at me and said she didnt have to explain anything to me. Some days I dont get mail at all then all the sudden I get a bunch at once. I have lived at the same address now for six years and always had wonderful releationships with my carriers until now. This is uncalled for and needs to be addressed with action.
Signature:
Location at: Racine,
Wisconsin
53405
Country:
Timestamp: 8/13/2005 5:26:01 PM
Message
Type: Complaint
Subject: Company,
NA
Issue/Comments: We have been having mail problems for about 2 months now. Our mail is being picked up at our office but it never makes it to it's destination. In the past month and a half I have had to stop payment on 5 checks at a cost of $25.00 per check. those checks have yet to be seen. The frequency of mail not arriving at it's destination is very alarming. We have had on one occasion, the mail person left the mail on the sidewalk in fornt of our office at 7:00 pm. We were lucky that a tenant that lives above our business saw this and picked up the mail before it was stolen. I spoke to the supervisor at the post office about this, she did apologize than proceded to tell me I should get a mail drop installed in the office door in case the mail is delivered after 4:30 (our closing time). I told her "NO", and have not installed a mail drop. We have been closing at 4:30 for 30 years, and have been in the same location, same building. Today was the last straw. Our telephone service was disconnected because the phone company had not received the payment that was sent to them 2 weeks ago. I checked with the bank and the checks had not cleared. So I had to scramble to get the service restored. As a business we can't afford the phone lines to be down for 10 minutes. If the postman/woman cannot do their job why have them. Obvisously they are over paid and incompetent. We are now taking our mail to the post office ourselves. We will see if this corrects the problem.
Signature: Lavanda Shea
Location at: Racine,
Wisconsin
53402
Country: USA
Timestamp: 2/14/2006 11:53:58 AM
Message
Type: Complaint
Subject: Company,
NA
Issue/Comments: Postal Delivery in the Edgelawn/Camden Ave area for Parkersburg, WV is atrocious! Mail is NOT delivered everyday as it is in other areas. My neighbor has seen the carrier pull into a church parking lot at the end of our street and park to talk with others, then start up and leave - never to deliver to a single house. Mail is also not picked up when left in the mailbox with the flag up. A letter from Louisville, KY took over 13 weeks to arrive. A postcard took a year and a half. Mail is not delivered for 3 or 4 days, then your mailbox is literally packed with ads, letters, etc. Many flyers/coupons delivered arrive the week AFTER the weekends the sales were dated for. Mail is also delivered opened or as late as 7pm. I am on permanent disability and checks are dated to be delivered on the 1st and 3rd. As in today's mail, this doesn't happen all the time.
We pay the same for delivery as other areas and there is no reason we should not get even half the service.
Signature:
Location at: Parkersburg,
WV
26101
Country: USA
Timestamp: 6/1/2005 5:50:09 PM
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