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Problem - Tempur-pedic
Date:     02/13/2004

    I received a mattress that I did not order. at first I rejected the delivery but after having alerted them twice by phone even with id numbers and asked if I was being billed. After I was told twice that I was not being billed, I allowed the delivery. Now they either want their mattress back, (the old one was removed at the time delivery which would mean my son has no bed), or for me to pay $1200. This is either a great scam or they want me to pay, (a lot), for their mistake. They keep telling me the mattress cannot be resold, but it is only in a zippered lining that if replaced would make the mattress look new. This concerns me because we bought one early last year. What do you think? -  Melissa Phillips
     Kingston, GA

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Last Revised: July 12, 2006 12:41 AM,

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